Privacy Policy

Vanguard Scaling Group (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through vanguardscaling.com, our forms, our chat widget and our text message (SMS) program, how we use it, and the choices you have.

Information we collect

• Information you give us: your name, email address, phone number, business name, website, and anything you write in a form, chat or message to us.
• Information collected automatically: basic device and usage data such as browser type, pages visited, referring page and approximate location, collected through cookies and similar technologies, including analytics and advertising tools.

How we use your information

• To respond to your inquiries and requests, including audit requests.
• To schedule and confirm appointments and send related reminders.
• To provide, manage and improve our services.
• To send you information about our services, where you have agreed to receive it.
• To understand how our website is used and improve it.
• To comply with legal obligations and protect our rights.

Text messaging (SMS)

If you provide your mobile number and opt in, we may send you text messages about your inquiry, appointments, and our services. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the sharing categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We share it only:

• With service providers who help us run our business (for example, our CRM, scheduling, email, SMS delivery, website hosting and analytics providers), who may use it only to perform services for us.
• When required by law or to protect our rights, safety or property.
• In connection with a merger, sale or transfer of our business, subject to this policy.

Cookies and analytics

We may use cookies and similar tools (such as Google Analytics and the Meta Pixel) to measure site traffic and the performance of our advertising. You can block or delete cookies in your browser settings; parts of the site may not work as intended if you do.

Data retention and security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable administrative, technical and physical safeguards to protect it. No method of transmission or storage is completely secure.

Your choices

• Reply STOP to any text message to stop receiving texts.
• Use the unsubscribe link in any marketing email.
• Contact us to access, correct or delete the personal information we hold about you.

Children’s privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

Contact us

Vanguard Scaling Group
1449 S Michigan Ave STE 13399, Chicago, IL 60605
hello@vanguardscaling.com
+1 (312) 766-8238